Shipping policy

Shipping & Deliver

 

Shipping Rates

  • Standard orders: We’re proud to offer free international shipping on paid orders.
  • Free / promotional orders: Items priced at $0 (“free”)—including trials, giveaways, and promo bundles—require a shipping & handling fee, which is calculated at checkout. This covers packing and fulfillment and excludes any duties/taxes.
  • Expedited options: Where available, faster shipping services may be purchased at checkout.

Where We Ship

  • We ship to 200+ countries worldwide.
  • If we can’t deliver to your address, we’ll contact you promptly.

Address Accuracy & Lost/Missing Packages

  • Please double-check your billing and shipping address at checkout.
  • If an incorrect address is provided, we arn't liable for lost or undelivered packages.
  • If we make an addressing/shipping error, we’ll replace your original order at no cost.

Customs & Duties

  • Import duties, taxes, and customs fees (if any) are the customer’s responsibility.
  • Your order may arrive in one or more parcels and may incur customs fees in your country.

Shipping Time

  • Orders are processed within 1–2 business days.
    Estimated delivery times are:

    • United States: 5–14 business days

    • International: 7–20 business days

    Delivery times may vary depending on your location and local customs processing.

Tracking Information

  • You’ll receive a shipping confirmation email with a tracking number once your order ships.
  • On certain economy routes, tracking may be limited or unavailable depending on carrier/service level.